Privacy and legal information

1. Controller of the website and of the processing

The party responsible for this website and for the processing described in this policy is:

• Journety, S.L.U.
• Tax ID (NIF): B19785922
• Registered address: Gran Capitán 5, 1.º E, 18002 Granada, Spain
• Email: info@journety.com

Journety, S.L.U. is responsible for the website journety.com.

2. What data we process

Journety aims to limit the collection of personal data to what is necessary to provide the features available on the website.

Contact form. When you use our contact form we may process:

• name;
• email address;
• the subject you selected;
• the content of your message;
• the language you wrote from;
• information strictly necessary to keep the form secure and prevent abuse.

We recommend that you do not include personal information in your message beyond what is needed to answer your enquiry.

Technical and security data. Our systems and hosting providers may temporarily process technical information needed for the operation and security of the website, such as the IP address, date and time of access, requests made, or information about errors and possible abuse attempts.

This data is used solely to maintain the security, availability and integrity of the website.

3. What we use your data for

Data sent through the form is used to:

• receive and respond to your enquiries;
• handle requests for information;
• manage proposals, partnerships or communications relating to Journety;
• handle support enquiries;
• manage business or press communications when you use the general form;
• prevent spam, fraud and abuse of the website;
• ensure the security and correct operation of our systems.

We will not use data sent through the form to send you advertising or marketing communications without an appropriate legal basis for doing so.

4. Legal basis

When you contact Journety voluntarily, the processing of your data is based on the need to respond to the request you have made.

Where your message relates to entering into, using or potentially entering into a contract for Journety products or services, processing may be necessary to take steps at your request prior to entering into a contract.

For certain general communications, and to protect against fraud, spam, attacks or abuse of our services, Journety may process information on the basis of its legitimate interest in managing its communications and protecting its systems.

The GDPR requires the controller to inform data subjects about, among other things, the purposes, the legal basis, recipients, retention and their rights.

5. How long we keep the data

Data sent through the contact form will be kept for as long as necessary to handle and respond to the communication.

Once it has concluded, the data may be restricted or retained where necessary for the applicable periods, in order to address possible legal liabilities.

Technical and security logs will be kept only for as long as necessary to fulfil their security, diagnostic and abuse-prevention purpose.

We will not keep data for longer than is necessary for the purposes for which it was collected.

6. Who we may share data with

Journety does not sell your personal data.

To provide and maintain the website we may use technology providers acting as processors, for example:

• hosting and infrastructure services;
• technical providers needed to operate the form and send email;
• services used to ensure the security and availability of the website.

These providers may only process the information necessary to provide their services to Journety.

Before this policy is published, the details of the provider ultimately used to operate the contact form will be added here, where that identification or the nature of the processing requires it.

If any provider processes data outside the European Economic Area, Journety will apply the safeguards required by data protection law and will reflect this in this policy where applicable.

7. Your rights

You may request at any time, where applicable:

• access to your personal data;
• rectification of inaccurate data;
• erasure of your data;
• restriction of processing;
• objection to processing;
• portability of your data where applicable.

You can exercise these rights by writing to info@journety.com, stating which right you wish to exercise and providing, where necessary, enough information for us to identify your request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe the processing of your data does not comply with applicable law. The AEPD sets out these rights and the information that must be given to the data subject when data is collected directly from them.

8. Cookies and similar technologies

In the current configuration of journety.com, Journety does not use cookies for advertising, profiling or user analytics purposes.

9. Security

Journety applies technical and organisational measures intended to protect information against unauthorised access, loss, alteration or improper disclosure.

Among other measures, the website uses HTTPS connections, security controls on forms, and mechanisms intended to reduce automated or abusive use.

That said, no system connected to the internet can guarantee absolute security.

10. Third-party websites and services

journety.com may contain links to other websites or services operated by third parties.

Journety does not control their privacy policies, so we recommend reviewing the terms and policies that apply to those services when you leave our website.

11. Ownership of the site

The website journety.com, its visual identity, logos, designs, texts, own content, software and other protectable elements are owned by Journety, S.L.U. or used under the corresponding licence, unless expressly stated otherwise.

Their reproduction, distribution, transformation or use beyond the limits permitted by law requires the corresponding authorisation.

Third-party names, trade marks and content that may appear belong to their respective owners.

12. Use of the website

Users undertake to use the website lawfully and not to carry out actions that could:

• damage or disrupt its operation;
• compromise the security of Journety or of third parties;
• attempt to access systems or information without authorisation;
• use the form for spam or unlawful activities.

Journety may take measures to protect its systems and services against such actions.

13. Changes to this policy

Journety may update this page where necessary to reflect changes to the website, to the services used, or to applicable law.

The date of the last update appears at the top of this page.

Where a change is particularly significant for the processing of personal data, we will take reasonable steps to inform you where necessary.